Our Office is open on an appointment-only basis.

June 23, 2023

Reminder! Pick Up Your New Pensioner ID Card

CTA Pensioners are eligible for a CTA Pensioner ID card, which provides ridership privileges on CTA and Pace. If you currently have an ID card, it expires on June 30, 2023.  To continue or opt into your ridership benefit, please pick up your new ID card at CTA headquarters on the day indicated below. Distribution will be by last name.

Pick Up Times
9:00AM - 3:00PM
Pick Up Location
CTA Headquarters
567 W. Lake St., 2nd Floor
Chicago, IL. 60661
June 26, 2023

Last Name
A, B, C, D, E

June 27, 2023

Last Name
F, G, H, I, J

June 28, 2023

Last Name
K, L, M, N, O

June 29, 2023

Last Name
P, Q, R, S, T

June 30, 2023

Last Name
U, V, W, X, Y, Z

If you are unable to pick up your ID on your assigned day, please make an appointment with CTA Human Resources by calling (312) 681-2353 or emailing IDcard@transitchicago.com.  Include your full name and badge number.  Please note appointments are limited and only available during regular business hours.

Important Information Regarding your CTA Pensioner ID

  • Only you are authorized to pick up your new CTA Pensioner ID card.  Relatives or friends will NOT be allowed to pick it up for you.
  • If you have a current CTA Pensioner ID, it must be returned to receive your new ID card.  Lost or forgotten cards can only be replaced with the payment of a $50 fee.  Cash, credit, and debit are accepted.  Personal checks cannot be accepted.
  • The current card will continue allowing ridership privileges until June 30, 2023.  After that date, it will not allow access to the system.  The new card is valid for five years, with an expiration date of June 30, 2028.